For security/privacy, contact information has been removed.  Please e-mail  jeff@aaron.ca for more information.

Work Objectives

To work with an organization promoting the use and advancement of technology to help other organizations meet their business needs effectively and efficiently.

Work History

HTN Inc.;  2003-

·         Software installation and troubleshooting

·         Customer training and support (on-site, phone, e-mail)

·     Software development and testing: instrumental in preparing new software for certification for Primary Care Reform Group requirements (for government funding), and documenting/demonstrating same for government agency (OntarioMD).  (First certification passed in 2005; second certification passed in 2008; third certification pending in 2009.)

·         Software documentation (writing manuals and help files)

·         Creating database reports, using Crystal Reports, Active Reports (with C# scripting), and Visual Studio

·         Extensive experience with databases, spreadsheets, Excel, Access, Word, FoxPro, SQL Server, and Internet Information Services

·         Creating/distributing PERL scripts to automate tasks, implement new features, and fix problems

Worldwide Online (now Fusepoint); 1996-2000

·         Customer service/support, technical support:  setup/installation/configuration of hardware/software, troubleshooting, and assisting customers with same

·         Sales:  Giving potential customers information such as pricing, technical details, and recommendations;  also developing advertising and promotional materials

·         Accounting/invoicing, including billing by credit card, pre-authorized payment, or cheque

·         Web site design and development (including for customers)

·         Programming/scripting (Solaris/PERL):  Writing CGI scripts for web sites, and scripts to automate various tasks on the servers

·         System administration, including evening and weekend troubleshooting

·         Internet abuse investigations, including fighting spam and harassment

·         Created a “Tracker” (using PERL CGI, including SQL commands through DBD/DBI, and cookies) that collects information about visitors to a web site (e.g. for gambling promotion web sites) and stores the information in a database (Oracle or Microsoft)

·         Specializing in TCP/IP, Solaris, CGI, PERL, HTML, JavaScript, DNS, SMTP, POP, IMAP, FTP, HTTP, HTTPS, NNTP, Cisco IOS, SQL, and Oracle

Internet Light and Power; 1995

·         World Wide Web (HTTP/HTTPS) server installation, configuration, testing, maintenance, management, and troubleshooting

·         Usenet news (NNTP) server installation, configuration, testing, maintenance, management, and troubleshooting

·         E-mail (POP/SMTP) server installation, configuration, testing, maintenance, management, and troubleshooting

·         Network (e.g. router and modem pool) configuration, maintenance, management, testing

·         UNIX (IRIX) server administration, maintenance, management, configuration

·         Programming/scripting (IRIX/PERL):  Writing CGI scripts for web sites, and scripts to automate various tasks on the servers

·         Customer service/support, technical support:  setup/installation/configuration of hardware/software, troubleshooting, and assisting customers with same

·         Sales:  Giving potential customers information such as pricing, technical details, and recommendations;  also developing advertising and promotional materials

·         Reviewing and discussing legal contracts (e.g. software licensing agreements)

Interlog Internet Services (now Inter.Net Canada); 1995-1996

·         Customer service/support, technical support:  setup/installation/configuration of hardware/software, troubleshooting, and assisting customers with same

·         Sales:  Giving potential customers information such as pricing, technical details, and recommendations;  also advertising and promotional materials

·         Used BSD servers

Genius Computer Consulting, Forest Hill Computers and Consulting,1992-present

·         Freelance consulting for dozens of professionals, small businesses and not-for-profit organizations, including doctors, lawyers, chiropractors, schools and caterers

·         Software and hardware supply, setup, installation, configuration, troubleshooting, training, optimization, networking

·         Desktop publishing (graphic design)

·         Internet services including web site creation, maintenance, management, and promotion

Law Offices of Anne Freed and Aaron & Aaron, intermittent in 1990s, fulltime 2001-2

·         Secretary/assistant and law clerk, including advanced word processing, computer maintenance, file management, bookkeeping

·         Used PC-Law, Cakeware, TitlePlus, Teraview, Excel, Divorcemate (via Lotus 1-2-3), WordPerfect, Dye & Durham Forms, Internet Explorer, Outlook Express

Volunteer Activities

·         Assist in running Internet server (FreeBSD), providing services such as web site hosting, domain name registration/hosting, and e-mail/shell accounts; 2000-

·         Fighting Internet abuse, such as spam and harassment; 1995-

·         Volunteering (including computer/internet help) for Holy Blossom Temple, Daily Bread Food Bank, Bob Rumball Centre for the Deaf, Take Action on Impaired Driving

 References

·         Tristan Goguen, President, Internet Light and Power

·         Dany Tancou, President, Forest Hill Computers and Consulting

·         Andrew Sprague, Founder, Take Action on Impaired Driving Inc.

·         Anne Freed, Barrister and Solicitor

More references, and reference letters, available upon request.

Quotes from Employers and Clients

“His in-depth knowledge of technology, coupled with his courteous professionalism, were of enormous help to our customers.  I would strongly recommend Jeff to anyone that is interested in a dedicated, hard-working employee who is not afraid to face challenges and is relentless in his efforts to accomplish any task set out before him.” – Romeo Colacitti, President, Worldwide Online

“Jeff Aaron was professional and efficient.” - Nancy Weisbrod, The Village Shul

“Incredible self-starter and common sense…  He’s a quick study – you show him once and halfway through showing him, he’s got it and it’s his forever…” – B.A., Lawyer

“Jeff was the leader of the crew, taking charge of the electronics set-up… extremely intelligent and knowledgeable about computers as well as electronics…  Because of his input, we got a [sound/lighting] system which meets the needs of the school exceptionally well…   Jeff taught me how to use a computer…  Those who do not know him may take some time to realize the extent of his intelligence and ability…” – Alan Scott, Principal (Retired), Forest Hill Collegiate Institute